At Mamma Mia, we are dedicated to ensuring that your food arrives quickly and safely. Below are the details of our shipping policy.

1. Delivery Hours

Our delivery service operates nightly from 8:00 PM to 4:00 AM. Orders placed outside these hours will be processed and delivered during our next operating window.

2. Delivery Areas

We currently offer delivery services within Dhaka city. Please check our website or contact our customer service to confirm if we deliver to your specific location.

3. Delivery Time

We aim to deliver your order within 30 minutes. Our 30-Minute Delivery Challenge ensures that if your order is not delivered within this time frame, you will receive a 20% discount on your next order.

4. Delivery Fees

Delivery fees may vary based on your location and order amount. The applicable fee will be displayed at checkout before you confirm your order.

5. Order Tracking

You can track your order status through our website or by contacting our customer service team. We will provide updates on your order’s preparation and estimated delivery time.

6. Delivery Instructions

Please provide clear and accurate delivery instructions, including any special directions or access codes needed to reach your location. This helps ensure timely and efficient delivery.

7. Contactless Delivery

For your safety and convenience, we offer contactless delivery. Please specify your preference at the time of order, and our delivery personnel will follow the instructions accordingly.

8. Issues with Delivery

If there are any issues with your delivery, such as delays, incorrect items, or missing items, please contact our customer service team immediately at info@mammamiabd.com. We will address and resolve the issue promptly.